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About Us

Being a hosting client can be embarrassing - you often have to cope with server outages and a sorry and sluggish customer care service. To top it off, you have to log at least in two admin consoles so as to manage your domain names, billing transactions and your web site itself. When we launched Black Cotton Works - Website Solutions, we attempted to alter all that.

A Fresh Web Hosting Approach

The web hosting Control Panel is the part of the hosting platform that the customers see. And 90% of the hosting providers out there use one and the same web hosting Control Panel - cPanel. We, though, look upon cPanel as being time-worn and hard to use - it simply obstructs our work. This is why we arrived at the decision to utilize another hosting Control Panel - the Hepsia web hosting Control Panel. It's new, has a fresh look and feel and offers billing, domain name and web site administration possibilities, so you can manage all aspects of your Internet presence from one single location. On top of that, it has a drag-and-drop File Manager, so you won't need to resort to 3rd-party FTP software. Our tests have revealed that the Hepsia web hosting Control Panel works three times as fast as other Control Panels! We have also created a web hosting Control Panel demo account - you can see for yourself how the Hepsia hosting Control Panel works.

A Reliable Hosting Service

Your website needs to be visible online. This is the reason why we lean on powerful servers powered by the successful mixture of Linux and Apache. We are also working with 4 excellent datacenters where you can host your website. This permits us to offer a ninety-nine point nine percent network uptime guarantee.

A Customer-Oriented Approach

Last, but certainly not least - we are there for you! We have Live Chat representatives who are there to answer all your pre-sale enquiries and to help you remedy small technological issues. We have an excellent 24/7/365 client care service. We offer a one-hour response time guarantee, but in the majority of cases our client support team reps reply to support tickets within 20 minutes!

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 66206

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

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